The Auctioneers & Valuers Association of Australia (AVAA) is committed to protecting the privacy of individuals and managing personal information in a responsible and transparent manner. This AVAA Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Collection of Personal Information —

AVAA collects personal information that is reasonably necessary to carry out its functions and activities.  This information may include personal and business contact details, membership and credential information, professional and business details, event registrations, continuing professional development records, payment information, and correspondence with AVAA.

Personal information is generally collected directly from individuals when they apply for membership or certification, renew memberships or credentials, register for events or training, communicate with AVAA, or interact with AVAA’s website and systems. In limited circumstances, information may be collected from third parties where authorised or required by law.

Use of Personal Information —

Personal information collected by AVAA is used to administer memberships and professional credentials, manage events and continuing professional development activities, communicate with members and stakeholders, process payments, meet governance and regulatory obligations, and improve AVAA’s services and operations.

AVAA does not use personal information for purposes unrelated to its functions without consent, unless such use is permitted or required by law.

Disclosure of Personal Information —

Personal information provided to AVAA will not be sold, rented, or traded. AVAA does not share personal information with third parties except where disclosure is required or authorised by law, where it is necessary to deliver AVAA services, or where the individual has expressly consented. In limited circumstances, AVAA engages information technology service providers and contractors who may have restricted access to AVAA databases solely for the purpose of system maintenance, support, or security. Such access is controlled and subject to confidentiality and data protection obligations.

Events and Sponsorship —

Details of event attendees are not provided to sponsors or external parties. Where sponsorship arrangements exist, attendee information will only be shared if an individual has explicitly opted in at the time of registration or where disclosure is required by law.

Data Security —

AVAA takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include appropriate administrative, technical, and physical safeguards having regard to the nature and sensitivity of the information held.

Access & Correction —

Individuals may request access to personal information held by AVAA and request correction of information that is inaccurate, incomplete, or out of date. Requests should be made in writing and AVAA will respond within a reasonable period.

Retention Of Personal Information —

AVAA retains personal information only for as long as it is required to fulfil its functions, comply with legal and regulatory obligations, or as otherwise permitted by law. When personal information is no longer required, AVAA takes reasonable steps to securely destroy or de-identify it.

Complaints —

If an individual believes that AVAA has breached this policy or the Australian Privacy Principles, they may lodge a complaint to the AVAA Chief Executive. AVAA will consider and respond to complaints in a timely and good faith manner.

.

Interested In Finding Out More?

For further information on the AVAA Privacy Policy, please send an email to privacy.officer@avaa.com.au or telephone 1300 928 165.  You can also stay up to date by following AVAA on LinkedIn, X/Twitter and Facebook.

.